Child Safety Standards

01Our commitment

Moodzy is a free, real-time, location-based app for finding people and short-lived local events near you. It is platonic social connection — there is no swiping and no romantic matching, and it is explicitly not a dating app. That positioning matters here: the whole point of Moodzy is meeting real people, sometimes in person, and that only works if the platform is genuinely adults-only.

We have built Moodzy with child safety as a non-negotiable part of the product, not an afterthought. Our commitments are simple:

• Moodzy is 18 and over only. We don't knowingly allow anyone under 18 to hold an account, and we act to remove any account we learn belongs to a minor.
• We do not tolerate child sexual abuse or exploitation in any form. Not content, not conduct, not attempts.
• We moderate proactively and reactively — using automated filters and human review, and acting on every report.
• We cooperate with authorities and report child-safety violations to the appropriate bodies.

These standards apply to everyone on Moodzy, everywhere we operate, with no exceptions.

02Our standards against CSAE

Child sexual abuse and exploitation (CSAE) covers a broad range of harms, and all of it is banned on Moodzy. This includes, without limitation:

• Child sexual abuse material (CSAM) — any image, video, or depiction that sexualises a minor, real or computer-generated.
• Grooming — building a relationship or trust with a minor to sexually abuse, exploit, or manipulate them.
• Sextortion — threatening or coercing a minor over sexual content.
• Solicitation — asking a minor for sexual content, contact, or a meeting, or offering the same.
• Sexualising a minor in messages, profiles, event content, photos, or shared location pins.
• Trafficking, advertising, or facilitating any of the above.

When we identify this content or behaviour, we act immediately and in this order:

1. Remove the content instantly.
2. Ban the account and block the device and phone number from returning.
3. Preserve the relevant evidence and moderation logs.
4. Report to the appropriate authorities — including NCMEC (the National Center for Missing & Exploited Children) and/or Indian law-enforcement, as applicable, in line with the POCSO Act.

How we detect it: every message, profile, and photo shared in chat passes through profanity and image-moderation filters, and our team reviews reports and flagged content. We combine this proactive moderation with reactive moderation — meaning we act on what users report as well as what our systems catch.

03What we do if we find a minor on Moodzy

Moodzy's minimum age is 18, checked at signup. No self-reported age check is perfect, so here is what happens if we learn — from a report, a moderation review, or any other source — that an account belongs to someone under 18:

• We remove the account. As soon as we have a good-faith basis to believe a user is under 18, we suspend and remove it.
• Approximate location only, for everyone. The location shown to other people is randomized with roughly a 100–300 metre offset on our servers — no account's exact coordinates are ever shared with anyone.
• Phone numbers and emails are never exposed. Your phone number is used only for login and account security, is encrypted at rest, and is never shown to other users.
• No behavioural tracking, no targeted ads, for anyone. Moodzy is completely free with no advertising and no behavioural or ad tracking. We do not sell, rent, or trade personal data.
• Ghost Mode. Any user can browse invisibly.
• Report and Block, everywhere. You can report or block a user from their profile, from a chat, or from an event, with no back-and-forth required — this is how most under-18 accounts reach us.
• Reviewed moderation. We keep moderation logs and review reports, and we have account suspension and ban tooling to act on them.
• Real-world meetup safety. Meeting someone in person carries inherent risk. We encourage everyone to meet in public places, tell someone where they are going, and trust their instincts. Moodzy is a neutral platform and is not a party to any in-person meetup.

For more on how we handle data and safety generally, see our Privacy Policy and Community Guidelines.

04Age requirement

The minimum age to use Moodzy is 18. We do not knowingly permit anyone under 18 to create or hold an account — there are no exceptions, and no parental-consent pathway that allows an under-18 account to exist.

Age assurance

We collect a date of birth at signup and enforce the 18+ floor there, in the app and on our servers. Self-reported date of birth is, today, the extent of our age check — like most consumer apps, we do not run government-ID age verification. Age assurance is an area we continue to strengthen over time.

If we learn an account belongs to a minor

If we learn — from a report, a moderation review, or any other source — that an account belongs to someone under 18, we act to remove that account. We do not attempt to collect parental consent to keep an under-18 account active, because we do not offer under-18 accounts at all.

05How to report a child-safety concern

If you see something on Moodzy that puts a child at risk, please tell us. Reports go to a real person and are treated as a priority.

• In the app: use Report from the user's profile, the chat, or the event. Tell us what you saw and where — that helps us act faster.
• By email: contact our child-safety point of contact at grievance@moodzy.club. Please include any usernames, links, or details that help us find the content.
• In an emergency: if a child is in immediate danger, contact your local law-enforcement / emergency services right away. In India you can also reach Childline at 1098. You can report child sexual abuse material to NCMEC's CyberTipline at report.cybertip.org.

We acknowledge complaints within 24 hours and work to resolve them within 15 days, in line with India's IT Rules 2021. Child-safety reports are escalated ahead of that wherever the situation calls for it.

06Child-safety point of contact

We maintain a designated point of contact for child-safety matters, so reports and questions reach the right person directly.

This contact also serves as our Grievance Officer for child-safety issues under India's IT Rules 2021 and the DPDP Act. For other types of reports, see our Grievance Redressal page.

07Legal compliance

These standards are written to meet our obligations under applicable child-protection law and platform policy, including:

• POCSO Act (Protection of Children from Sexual Offences) — India's framework for protecting children from sexual offences.
• DPDP Act 2023 and DPDP Rules 2025 — we do not knowingly process the personal data of anyone under 18, and we do not run tracking or targeted advertising directed at children.
• IT Act 2000 and the Intermediary Guidelines (IT Rules) 2021 — including grievance redressal and timely action on unlawful content.
• Google Play and Apple child-safety requirements — including standards against child sexual abuse and exploitation (CSAE).

Global users are afforded equivalent GDPR / CCPA-style protections. Where the law requires it, we disclose data to authorities and cooperate with lawful child-safety investigations.

These standards work alongside our Terms of Service, Privacy Policy, and Community Guidelines. We review and update them as our product and the law evolve.