Privacy Policy
Moodzy is a free app for finding people and short-lived plans near you, in India. To do that we handle some of your data, including where you are, so we want to be straight with you about it. This page explains what we collect, why, who can see it, which companies help us run the app, how long we keep it, and the control you have over all of it.
We've written it in plain English first, with the legal substance kept intact. The short version: we use your precise location to show you what's nearby, but other people only ever see a shifted, approximate position for you on the map. Your phone number is encrypted and doesn't appear on your profile, in chats or on the map. We never sell your data, and we don't build advertising profiles.
24 September 2026. Latest change: we added Refer & earn - the UPI ID you give us when you claim a referral payout, the payout records we keep, and the one-way fingerprint of referred phone numbers that keeps referral rewards to one per number. The rewrite of 13 September 2026 made this policy match everything the app does, including Pulse, precise location, the Get help live-location link, check-ins at businesses, product usage data, how long we keep each kind of data, and every company that helps us run Moodzy. This policy applies to the Moodzy app on Android and iPhone, and to our website. If we make meaningful changes, we'll tell you in the app before they take effect.
01Who we are and what this covers
Moodzy ("we", "us", "our") is a location-based social app. You set a mood, find people and plans nearby, join or host plans, chat in group chats and 1:1 messages, and post on Pulse, our public feed, which you can filter by mood. Plans (you'll also see us call them events) end at the time their host set, or about 4 hours after they start.
Moodzy is only available in India, and only to people who are 18 or older. It's for platonic social connection. It isn't a dating app: there's no swiping and no romantic matching.
We operate from Dehradun, Uttarakhand, India. Our registered entity is Moodzy Private Limited. This Privacy Policy covers the Moodzy app on Android and iPhone, and our website. It works alongside our Terms of Service, Community Guidelines and Child Safety Standards.
02The data we collect
We collect what we need to run the app, keep people safe and meet our legal duties. Some of it you give us, some comes from your phone when you allow it, and some is created as you use Moodzy. Here's all of it.
Your account and profile
- Your phone number. You sign in with your phone number and a one-time code. There are no passwords, and no Google, Apple or Facebook login. The code is sent by SMS through our provider 2factor.in, which receives your number so it can deliver the text. We encrypt your number at rest and use it to sign you in, to keep things to one account per number, and to protect your account.
- Your name and username.
- Your month and year of birth, so we can confirm you're 18 or older.
- Your gender, if you choose to add it.
- Your email address, if you choose to add one.
- Your profile photos (your moments), bio, current mood and interests.
Your location
- Your phone's precise location, if you allow it, and only while the app is open. We store it on our servers and use it to show you plans and people nearby. Other people don't see it: they see a shifted, approximate position instead. Section 04 explains exactly how that works, and the few times a location is shown exactly.
What you create and do on Moodzy
- Plans you host or join, including their details, location and photos.
- Messages you send in group chats and 1:1 chats, including images, polls, plans and any location pins you choose to send.
- Pulse posts (and any photo you add), comments, likes and saves.
- Reviews you leave for businesses.
- Your connections, and the people you block.
- Reports you file.
- Your referral code, which friends joined with it, and the XP and streaks you earn.
When you use Refer & earn
- Your UPI ID, when you claim a referral payout, so we can send you the money. We encrypt it at rest. Our team sees it masked (for example ra••••ul@okaxis) and opens the full ID only to make a payment, which is logged.
- Payout records - how much you claimed and when, which referrals each payout covers, its status, and the bank's reference number (UTR) once it's paid.
- A one-way fingerprint of referred phone numbers. When someone joins with a referral code, we keep a keyed, one-way fingerprint (a hash) of their phone number, so a referral reward can only ever be earned once per number - even if that person deletes their account and signs up again. It can't be turned back into the number, and we use it only for this check.
The app asks for camera and photo access only so you can take or pick photos to share. We only receive the photos you choose to upload.
When you use Get help
- If you use Get help inside a plan, we record your live location and any note you add, so we can alert our safety team and show your location through the private link you share. Section 04 has the details.
Your device, and how you use the app
- A push notification token, so notifications reach your phone. We deliver them through Google Firebase Cloud Messaging and, on iPhone, Apple Push Notification service.
- Crash and diagnostic data. If Moodzy crashes or hits an error, the app sends a report to Google Firebase Crashlytics and to our own servers so we can fix it. A report contains the error and where in the code it happened; the app version and build; your phone's model and operating system version; a session ID that's created fresh every time the app starts (it isn't a device identifier); a short trail of the screens you opened and the requests the app made just before the error, with IDs and usernames masked; and, if you were signed in, your account ID. Phone numbers, email addresses and login tokens are stripped out on our servers before a crash report is stored. Nothing you type is included: we never attach message contents, form fields or search terms. Crash reporting is on in the app we publish and off in development builds.
- Product usage events. We record which features you use and how you get through sign-up, linked to your account, so we can see what's working and where people get stuck.
If you use Moodzy for Business
Moodzy for Business is the side of Moodzy for local businesses. It isn't open to new businesses in the app right now. If you run a business account, we also collect:
- the owner's name, and the business's name, address, contact phone number and email address;
- verification (KYC) documents, including the owner's PAN;
- the phone numbers of team members you add;
- the business's customer list and their visits;
- its Moodzy Pro subscription and billing status. Payments go through Razorpay.
A business's name, address and exact location are shown publicly on its page, along with its contact phone number if the business chooses to show it.
That's everything. We don't build advertising profiles, we don't track you across other companies' apps or websites, and we don't share your data with advertisers or data brokers.
03How we use your data (and our legal bases)
We use the data above to:
- Run Moodzy - sign you in, show you plans, people and offers nearby, run chats and Pulse, and send you notifications.
- Confirm you're 18 or older - from your month and year of birth.
- Keep people safe - check text with a profanity filter, check images with automated moderation when it's switched on, review reports, make blocks work, and respond to Get help alerts.
- Fix and improve the app - crash reports tell us what broke, and product usage events show us which features work and where sign-up trips people up.
- Protect the platform - security, one account per phone number, and stopping fraud, spam and abuse.
- Run Refer & earn - count which friends qualify, send the payouts you claim to your UPI ID, and stop referral fraud, for example a UPI ID shared across many accounts or one phone number being referred twice.
- Run Moodzy for Business, if you use it - verify the business, keep its customer list, bill Moodzy Pro, and show its Promoted offers to people nearby.
- Meet legal obligations - respond to lawful requests and comply with the law.
Notifications follow your settings. We only send promotional ones, like Moodzy news and announcements or catch-ups on what you missed, if you've opted in.
Under India's Digital Personal Data Protection (DPDP) Act 2023, our legal bases are your consent and the necessity of providing a service you asked for. For users covered by GDPR or similar laws, we rely on consent, performance of our contract with you, and our legitimate interests in safety and security, balanced against your rights.
04How location works, and who sees it
Moodzy is built around what's near you, so location matters. Here's exactly what we do with it.
What we collect
If you allow it, the app reads your phone's precise location while Moodzy is open. It doesn't collect your location in the background when the app is closed. We store your location on our servers and use it to show you plans and people nearby. You don't have to allow it: without location you can still search for any city and browse what's happening there.
Other people never see your real position on the map. Before your location is shown to anyone, our servers snap it to a grid cell about 250 metres across and shift it by roughly 100-200 metres, so what they see can be up to about 400 metres from where you really are. The shift is fixed for each grid cell rather than re-rolled, so looking again and again can't average it away, and because it happens on our servers, it can't be undone by the app on someone else's phone.
You choose who can see you
In Settings, Who can see you lets you show up for everyone nearby, only people at plans you join, only your connections, or nobody. Ghost mode hides you from the map and discovery for as long as you choose.
When a location is exact, on purpose
- Plans. A plan's location is shown exactly where its host put it, so people can find it.
- Location pins in chat. If you send a location pin in a chat, the people in that chat see the exact spot you picked.
- Get help. Inside a plan you've joined or are hosting, Get help alerts Moodzy's safety team with your live location and any note you add, and creates a private link that shows your name and live location. You decide who to send the link to. Anyone who has it can see where you are until it expires, after 24 hours at most, or until you stop sharing.
Maps
Maps and place search in the app come from Mapbox. The Mapbox SDK built into the app sends its own telemetry to Mapbox, including location and device data.
You can turn off location access for Moodzy in your phone's settings at any time. Anything that depends on "nearby" won't work as well without it.
06How long we keep your data
Most of your data stays for as long as you have an account, and some of it goes sooner. Here's how long we keep each kind:
- Your account, profile and location - until you delete your account.
- Chat messages - until you delete your account.
- Plans - a plan comes off the map once it ends, at the time its host set or about 4 hours after it starts. The plans you host are deleted when you delete your account.
- In-app notification history - 60 days.
- Offer impressions and clicks (which offers were shown and tapped) - 180 days.
- Crash reports - 90 days, then deleted automatically. We keep a summary of each distinct bug for longer, but that summary carries no personal data.
- Product usage events - we keep these, but once you delete your account they're no longer linked to you.
- Reports - kept as safety records. If you delete your account, your identifiers are removed from any report you filed or that was filed about you.
- Your UPI ID - until you change it or delete your account. Deleting your account wipes it from your saved details and from every payout record.
- Payout records - kept for as long as the law requires us to keep financial records. Once your account is deleted they no longer carry your UPI ID or link to your profile.
- The referred-phone fingerprint - kept for as long as Refer & earn runs, even after an account is deleted, because stopping repeat rewards is its whole purpose. It can't be turned back into a phone number.
If the law requires us to keep something for longer, we keep only what's required, for only as long as it's required. Otherwise, we don't hold onto data longer than we need it for the purposes in this policy.
07How we protect your data
Security is built in, not bolted on. We use:
- TLS/HTTPS encryption for data in transit.
- Encryption at rest for your phone number, your UPI ID, and the contact details on a business's customer list.
- A logged record every time our team opens a full UPI ID or moves a payout along.
- Location shifting on our servers, so the position other people see on the map can't be reversed on their phone.
- Access controls limiting who can reach your data.
- Moderation logging and account suspension and ban tooling to handle abuse.
No system is perfectly secure, but we work hard to protect your information and to respond quickly if something goes wrong.
08Your rights and choices
You have real control over your data. Under the DPDP Act 2023, you can:
- Access the personal data we hold about you.
- Correct data that's wrong or incomplete.
- Erase your data (see how to delete your data).
- Withdraw consent at any time, as easily as you gave it.
- Nominate someone to exercise your rights if you die or become incapacitated.
- Raise a grievance with our Grievance Officer (details below and on our grievance page).
How to withdraw consent
- Location. Turn off location access for Moodzy in your phone's settings. On iPhone that's Settings > Moodzy > Location. On Android it's usually Settings > Apps > Moodzy > Permissions, though menu names vary a little between phones. Inside Moodzy you can also turn on Ghost mode or change Who can see you.
- Notifications. Turn them off for Moodzy in your phone's settings, or choose exactly which ones you get inside Moodzy: tap the You tab, then the gear icon, and use the Notifications section. Mute all silences everything at once, and promotional notifications stay off unless you opt in.
- Everything else. Delete your account, as described in section 10. That ends our use of your data, apart from the limited records listed in section 06.
Withdrawing consent doesn't undo anything we did lawfully before you withdrew it, and features that depend on that data won't work without it.
If you're outside India, you're afforded equivalent rights. Under the GDPR (EU/UK and similar), that includes access, rectification, erasure, restriction, objection, portability, and the right to lodge a complaint with your data protection authority. Under the CCPA/CPRA (California), that includes the right to know, delete, correct, and to opt out of the "sale" or "sharing" of personal information - and since we never sell or share your data for advertising, there's nothing to opt out of. We won't discriminate against you for exercising any of these rights.
To exercise a right, email privacy@moodzy.club or use the in-app controls. We may need to verify your identity first.
09Children and minors
You must be at least 18 to use Moodzy. We ask for your month and year of birth when you sign up, we don't knowingly permit anyone under 18 to hold an account, and we don't offer a parental-consent pathway to keep an under-18 account active. Under India's DPDP Act 2023, processing a child's personal data requires the verifiable consent of a parent or lawful guardian; because we don't knowingly process an under-18 user's data in the first place, this obligation doesn't arise in the ordinary course of using Moodzy.
We don't build advertising profiles of anyone, minors included, and we don't track anyone across other companies' apps or websites.
We have zero tolerance for child sexual abuse and exploitation (CSAE). Such content or behaviour is prohibited and removed, the account is banned, and we report it to the appropriate authorities (such as NCMEC and/or Indian law enforcement) as applicable. You can read more in our Child Safety Standards.
Think a minor is using Moodzy? Contact us at privacy@moodzy.club or grievance@moodzy.club and we'll investigate and remove the account. You can also request deletion via our deletion page.
10How to delete your data
You can delete your account and its data at any time:
- In the app - tap the You tab, then the gear icon to open Settings, then Delete account. Your account is deleted permanently, straight away, including your profile, photos, the plans you host, your messages and everything you've uploaded, and you're signed out.
- Without the app - if you can't get in, email support@moodzy.club with the phone number your account uses. Our account deletion page explains how we check it's you.
- Business accounts - these can't be deleted in the app yet. Email support@moodzy.club with the phone number the business account is registered to, and we'll delete it.
After deletion, only the records listed in section 06 remain: reports with your identifiers removed, product usage events and offer impressions that are no longer linked to you, crash reports until their 90 days run out, payout records without your UPI ID, the referred-phone fingerprint, and anything the law requires us to keep. A referral payout still waiting when you delete your account is cancelled, since there's no longer anywhere to send it.
11International users and cross-border transfers
Moodzy is operated from India, and our service providers may process data in other countries. If you use Moodzy from outside India, your data may be transferred to and processed in India or in the countries where our providers operate.
Wherever your data goes, we apply the protections described in this policy, afford global users rights equivalent to GDPR and CCPA-style protections, and require our providers to protect it with the same or equal protection as this policy.
12Changes to this policy
We may update this policy as Moodzy evolves or as the law changes. When we make a meaningful change, we'll update the "last updated" date and notify you in the app before the change takes effect. If you keep using Moodzy after an update, that means you accept the revised policy. If you don't agree, you can delete your account at any time.
Questions about your data, or want to exercise a right? Email our privacy team at privacy@moodzy.club. For general help, see our Support page or reach us at support@moodzy.club.
Grievance Officer
Moodzy Private Limited, Dehradun, Uttarakhand, India
Email: grievance@moodzy.club
We acknowledge complaints within 24 hours and aim to resolve them within 15 days, in line with the IT Rules 2021. See our grievance page for details.